Phone Receptionist @ Haik Humble Eye Center

Description

**No phone calls will be accepted. Please apply online. Include resume attachment.**

Busy ophthalmology and optometry practice seeking enthusiastic and cheerful phone receptionist for West Monroe office location.

 

Job Description:

 

  • Promptly answer a high volume of incoming calls in a polite and professional manner
  • Act as a liaison between patients and the clinic
  • Understand and complete patient requests
  • Create new patient accounts and input all relevant information
  • Schedule patient appointments appropriately and correctly
  • Obtain and input demographic and insurance information
  • Ensure calls are positive and patient-focused
  • Operate multi-line phone system and direct/transfer calls to other departments as needed
  • Use medical software system to document messages and direct to appropriate personnel
  • Use sound judgment and handle calls appropriately
  • Make outgoing calls as requested
  • Maintain patient confidentiality at all times
  • Review and analyze reports daily to ensure accuracy
  • Other duties assigned as needed

 

 

Skills and Abilities:

 

  • Excellent verbal and written communication
  • Ability to effectively communicate on the telephone
  • Strong computer skills, including use of medical software
  • Thrive in a fast- paced environment
  • Superb at multi-tasking
  • Attention to detail
  • Strong customer service skills

 

 

Other:

 

  • Comfortable sitting throughout the day
  • Call center or medical office experience preferred
  • Competitive benefits package available for full-time
  • Hours: 8 am-5 pm

 

**No phone calls will be accepted. Please apply online. Include resume attachment.**

Location

This job is open at the following location:

Haik Humble Eye Center- 1804 N 7TH ST - WEST MONROE, LA, 71291